If you are a Verified Buzz Experience Cloud Organizer, you can accept online payments by creating different types of tickets for your Event. In this article we will focus solely on the Tickets area of the Create Your Event Page. If you need assistance with the other aspects of this form, please see our "How Do I Create An Event On Buzz?" Help Centre Article.
Follow the steps outlined below to add online tickets to the Buzz Event Listing page for your event.
Step 1
Visit the Buzz Experience Cloud Manager to Log In to your account. If you have not already signed up for a Buzz Experience Cloud account, please follow the steps in this article instead.
Figure 1.1 shows the Buzz Login Modal
Step 2
You will be greeted with your Buzz Experience Cloud Organizations Menu. Click the drop-down arrow next to the Organization for which you would like to create the event and select Manage.
N.B., you can have multiple Organization Profiles in one Buzz Experience Cloud account.
Figure 1.2 depicts the Organizations Menu
Step 3
This is the Events Dashboard, where you can create free Event Listings. Click the Create New Event Button on the top left of your screen to add a new Event page for your ticketed event.
Alternatively, if you have already created an Event, click on the hamburger menu (three dots) on the right of the Event Listing, then Manage. Click the Update Event button to edit the existing event page.
Figure 1.3 depicts the Events Dashboard with an existing Event Listing
Step 4
You will be directed to the Create Your Event Page. Fill in your Event Details in the form provided. In this article, we will focus only on the Tickets Area. If you need assistance with the other aspects of this form, please see our "How Do I Create An Event On Buzz?" Help Centre Article.
In the Tickets section of the Create Your Event form, click Add New Ticket, then select the type of Ticket you wish to add.
Figure 1.4 depicts the Tickets Area on a Create Your Event Page
Ticket Types include:
Free: A Ticket with no monetary value. This can be used to control who attends your event, even though it is free.
Paid: Enter the Ticket Name, Price and Quantity. By default, the availability of the Ticket is set from the current date to the event start date/time, Payment Fees are set to "Pass On Fees To Buyer", and there is no Description set. You may edit these settings by clicking the Gear Icon next to the Ticket. For example, if you wish to change the Payment Fees from being "Pass On Fees To Buyer" to "Organizer Incurs Fees" or "Split Fees 50/50", select your option from the dropdown and then click Save.
Donation: Perfect for charity or contribution-type events. Click the Gear Icon next to the Ticket to set a minimum donation amount.
Merchandise: This option enables event-related products, such as T-shirts, to be purchased in addition to a Ticket that grants admission.
To delete a Ticket, click the Trash Can Icon next to the Ticket you wish to delete.
N.B. Tickets cannot be deleted after a customer has made a purchase.
Step 5 - Optional
You can create Ticket Groups to create specialized ticket bundles as a marketing tactic. This is perfect for multi-date or conference-type events to encourage users to purchase multiple types of tickets at once. Click Add New Ticket Group and enter a name for your group.
You can reorder Tickets and Ticket Groups by dragging and dropping as necessary.
Figure 1.5 depicts an example of how Ticket Groups can be used
Step 6 - Optional
Set Restrictions: Set the maximum number of Tickets a single user can purchase at checkout. The default is set to 20, but you can choose a value between 1 and 20.
Figure 1.6 depicts the Set Ticket Restrictions Modal
Step 7
Save your Publish Event Status. Choose to save your current input as a Draft or Publish using the dropdown menu, and then click the Save Changes button to apply the chosen status.
Figure 1.7 depicts the Publish Event Status area
Thank you for creating a ticketed Buzz Experience Cloud Event! We wish you lots of success and prosperity as a member of the Buzz Experience Cloud Organizer community.
If you require further assistance, please send us a message via live chat, and we will work together to add tickets to your Buzz Experience Cloud Event. Click on this image on the bottom right of your screen to chat with us.
Figure 1.8 shows our Help Live Chat Box