What are Commerce Cloud Channels?

Want to know which Channel is right for your business? Spoiler alert: they ALL are!

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Written by Anyah
Updated over a week ago

Buzz Commerce Cloud Channels are what we call our different solutions for conducting online sales. Each sales Channel varies its approach to how products will be displayed as well as the interactions that can be made between merchants and customers.

When you log into your Buzz Commerce Dashboard for the very first time, you will be greeted by the Setup Wizard - a series of steps to help you get started selling as quickly as possible. The final step of the Main Commerce Cloud Setup Wizard is to "Enable A Channel".

Figure 1.1 shows the Main Commerce Cloud Setup Wizard


Buzz Commerce Cloud has currently launched our services with one Channel, our flagship sales service: The Buzz Store Channel. This Channel is great for having a dedicated and branded online space where various aspects of your business are shared alongside your goods for sale. Websites are practically mandatory for businesses in the modern era, so don't get left behind!

Figure 1.2 shows the Buzz Store Channel Enable/Disable Button


Available Channel features differ depending on your Buzz Commerce Cloud Plan. Please visit our Pricing Page for more information on the features available to you. Buzz Channels can be enabled or disabled at any time from the Manage Channels area, accessible from the Orange Left Hand Main Menu.

Figure 1.3 shows the Buzz Store Manage Channels Icon in the Main Menu


We're currently working on releasing other Channels loaded with great features to help you manage and sell your goods. Stay tuned as more Buzz Commerce Cloud Channels will be coming soon!

You will have the ability to enable as many channels as you desire! The shared Inventory makes selling on all Buzz Commerce Channels quick and easy! You only need to add a product ONCE, and you can enable or disable them across the Channels you desire.

Each Channel has its own unique Setup Wizard, which are the steps you need to follow to get started selling quickly via that Channel. Head to your Commerce Cloud Manager now to activate and manage your Channels!


If you require further assistance, please send us a message and we will work together to set up your Commerce Cloud Channel. Click on this image located on the right of your screen to chat with us.

Figure 1.4 shows our Help Chat Box

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