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What are Buzz Appointments?

Discover how Buzz Appointments can help keep your schedule aligned with client bookings and collect service fees in advance.

Anyah avatar
Written by Anyah
Updated over 3 months ago

Buzz Business Cloud offers a robust scheduling and payment collection solution: Appointments. These booking calendars allow you to set team availability and empower clients to easily choose services and time slots, even if you don't have a full-fledged e-commerce website. And what's more, you can collect your service fees online and in advance! Appointments are perfect for entrepreneurs, freelancers, and businesses with a time-based service offering who desire a quick solution for coordinating reservations, team scheduling management, and online payment collection. It makes the appointment process instant and easy for you and your clients.

How Appointments Work*:

  • A Shared Calendar: Operate with one calendar system that you, your team, and your clients share so that everyone is perfectly aligned.

  • Customise Your Schedule:

    • Reservation Times: Align your calendar perfectly with your current business practices. Set your working hours, default service time lengths, minimum cancellation or booking times, and block out days off & holidays.

    • Collect Client Information: Set mandatory data fields for your clients, such as their phone number and email.

    • Set Services: Name and describe your service, while setting the fees, duration, capacity, and more.

    • Incorporate Your Team: Employees can be immediately assigned to service bookings. They can also be empowered to configure their days off and manage their appointments to avoid scheduling mishaps.

  • Google Calendar Integration: Sync your Buzz Appointments Calendar with your Google Calendar to enhance your workflows and enable clients to sync their existing Google Calendar.

  • Shareable Appointment Pages: Share your created calendar URL via social media platforms, email, or WhatsApp to reach your customers where they are.

  • Secure and Reliable: All payments are processed securely through our reliable payment gateway, Buzz Payments, which powers all of our Buzz Cloud e-commerce platforms.

Appointment Monitoring & Management:

  • Track Performance: Analyse the progress in sales over time, including the number of transactions and total revenue generated.

  • Edit Created Appointments: Want to change an already created Appointment? It's no problem, and changes are immediate. You can also choose to let clients reschedule via the calendar.

  • Manual Additions: If you have an in-person conversation with a client, you can set up an appointment using our system on the spot, while simultaneously assigning the responsible team member to the appointment, and marking the status as paid if handled offline.

  • Build A CRM: Start building your client list so you can monitor your customers to upsell and cross-sell services.

Leverage the power of Buzz Business Cloud Appointments to simplify your payment processes, improve your cash flow, and grow your business!


*Disclaimer: Appointment feature availability varies depending on your chosen plan. Please visit our Buzz Business Cloud Pricing Page to see all features & compare plans.


If you require further assistance, please send us a message via live chat, and we will work together on activating your Buzz Business Cloud Account features. Click on this image located on the bottom right of your screen to chat with us.

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