Appointments by Buzz Cloud is a solution for online scheduling and payment collection. This robust booking calendar software empowers you to set team and service availability, allowing clients to instantly book and pay for their chosen time slots and services. Perfect for entrepreneurs, freelancers, and service-based businesses, Appointments simplifies reservation management, streamlines team scheduling, and offers instant online payment collection—all without needing a complex e-commerce website. Make the appointment process instant and easy for everyone.
How Appointments Work*:
Step 1: Simple Setup & Customisation
Define Your Schedule: Easily set your working hours, default service durations, minimum cancellation/booking times, and block out days off & holidays to align perfectly with your business practices.
Set Services & Fees: Clearly name and describe each service, setting the precise fees, duration, and capacity (for group bookings).
Collect Key Client Data: Ensure you get the information you need by setting mandatory data fields (e.g., phone number, email) that clients must provide during booking.
Step 2: Client Booking & Sharing
Shareable Booking Page: Share your unique calendar URL on social media platforms, email, or via WhatsApp to allow clients to self-book 24/7.
Seamless Client Experience: Clients view your real-time availability and select their service and time slot instantly.
Step 3: Team & Calendar Alignment
Single, Shared Calendar System: Everyone operates with one central calendar, ensuring perfect alignment and preventing double-bookings.
Incorporate Your Team: Easily assign employees to service bookings. You can also empower staff to configure their own days off and manage their appointments to avoid scheduling mishaps.
Google Calendar Sync: Enhance your workflow by syncing your Buzz Appointments Calendar with your existing Google Calendar. Clients also have the option to sync their confirmed reservations.
Step 4: Secure Payment Collection
Secure and Reliable Payments: All service fees are processed instantly and securely through our trusted payment gateway, Buzz Payments, which powers all of our Buzz Cloud e-commerce platforms.
Appointment Monitoring & Management:
Track Performance: Analyse the progress in sales over time, including the number of transactions and total revenue generated.
Edit Created Appointments: Want to change an already created Appointment? It's no problem, and changes are immediate. You can also choose to let clients reschedule via the calendar.
Manual Additions: If you have an in-person conversation with a client, you can set up an appointment using our system on the spot, while simultaneously assigning the responsible team member to the appointment, and marking the status as paid if handled offline.
Build A CRM: Start building your client list so you can monitor your customers to upsell and cross-sell services.
Leverage the power of Buzz Business Cloud Appointments to simplify your payment processes, improve your cash flow, and grow your business!
*Disclaimer: Appointment feature availability varies depending on your chosen plan. Please visit our Buzz Business Cloud Pricing Page to see all features & compare plans.
If you require further assistance, please send us a message via live chat, and we will work together on activating your Buzz Business Cloud Account features. Click on this image located on the bottom right of your screen to chat with us.
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